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PeopleManagement Brands Recognized for Service Excellence with ClearlyRated 2022 Best of Staffing Client Award

02/01/2022

Staff Management | SMX Wins Diamond Award for third consecutive year; Centerline Drivers and SIMOS Solutions Earn Best of Staffing for first time

CHICAGO – Feb. 1, 2022 –Staffing industry leaders Centerline Drivers, SIMOS Solutions and Staff Management | SMX, which collectively make up TrueBlue’s PeopleManagement division, each earned ClearlyRated’s 2022 Best of Staffing Client Award.

Staff Management | SMX also earned the Diamond Client award, which is awarded exclusively to companies once they have appeared on ClearlyRated’s Best of Staffing list for five years. Staff Management | SMX has appeared on ClearlyRated’s Best of Staffing list for seven consecutive years and has received the Diamond Client Award three years in a row.

Centerline Drivers and SIMOS Solutions each earned Best of Staffing for the first time.

The award measures service excellence through client satisfaction scores and is the only North America award based entirely on client ratings. In the survey, clients rated their experience over the past six months with the companies’ onsite workforce management and driver staffing services, as well as areas such as timeliness in responding to issues, submission of candidates, culture fit, ability to meet timetables and expectations.

In earning the honor, all three brands earned Net Promoter Scores above the industry average of 29 percent:

  • Centerline Drivers received an overall Net Promoter Score of 76 percent
  • SIMOS Solutions received an overall Net Promoter Score of 52.9 percent.
  • Staff Management | SMX received an overall Net Promoter Score of 81 percent, an increase of 28 percent over 2021.

“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have kept the client, talent and employee experience at the heart of their business strategy.”

About PeopleManagement

PeopleManagement is TrueBlue’s workforce management division, which specializes in on-site and contingent workforces. Across three staffing businesses—Centerline Drivers, SIMOS Solutions, and Staff Management | SMX—PeopleManagement combines innovative, technology-based solutions with workforce strategy to help bridge talent gaps and prepare tomorrow’s supply chain talent for the future. From manufacturing and fulfillment to distribution and transportation, PeopleManagement connects Fortune 1000 supply chain companies with hundreds of thousands of workers, helping companies meet workers where they are and how they want to work, whether they are looking for part-time, temporary or full-time work. PeopleManagement businesses have earned awards from Best in Biz, the Stevie International Business Awards and American Business Awards, the Brandon Hall Group, ClearlyRated Best of Staffing and the HRO Today Association. PeopleManagement and its businesses were also named a 2021 Top Workplace by Energage.

About Best of Staffing

ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client ratings and testimonials.

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Contact
Brad Perkins
Communications Manager
bperkins@trueblue.com
(312) 915-5249


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Derrek Gafford

Chief Financial Officer

Phone: 1-253-680-8214

InvestorRelations@TrueBlue.com

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About TrueBlue

TrueBlue (NYSE: TBI) is a leading provider of specialized workforce solutions that help clients achieve business growth and improve productivity. In 2021, TrueBlue connected approximately 615,000 people with work. Its PeopleReady segment offers on-demand, industrial staffing, PeopleManagement offers contingent, on-site industrial staffing and commercial driver services, and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries.