UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
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QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the quarterly period ended September 27, 2002
OR
o |
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TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
Commission File Number: 001-14543
LABOR READY, INC. |
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(Exact name of Registrant as specified in its charter) |
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Washington |
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91-1287341 |
(State or other jurisdiction of |
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(IRS Employer |
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1015 A Street |
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(Address of principal executive offices, including zip code) |
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(253) 383-9101 |
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(Registrants telephone number, including area code) |
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý No o
As of November 5, 2002 the Registrant had 41,060,152 shares of Common Stock outstanding.
Documents incorporated by reference: None.
LABOR READY, INC.
INDEX
1
LABOR READY, INC.
In Thousands
(Unaudited)
ASSETS
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September 27, |
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December
31, |
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CURRENT ASSETS: |
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|
|
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Cash and cash equivalents |
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$ |
97,318 |
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$ |
48,865 |
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Marketable securities |
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12,316 |
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|
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Accounts receivable |
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8,662 |
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3,902 |
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Accounts receivable pledged under securitization agreement |
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89,848 |
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64,659 |
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Allowance for doubtful accounts |
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(6,950 |
) |
(5,649 |
) |
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Prepaid expenses, deposits and other |
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12,438 |
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11,596 |
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Income tax receivable |
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|
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1,537 |
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Deferred income taxes |
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12,813 |
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9,031 |
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|
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Total current assets |
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226,445 |
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133,941 |
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PROPERTY AND EQUIPMENT: |
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Buildings and land |
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15,235 |
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15,119 |
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Computers and software |
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26,805 |
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31,792 |
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Cash dispensing machines |
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14,235 |
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13,443 |
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Furniture and equipment |
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1,629 |
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1,639 |
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57,904 |
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61,993 |
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Less accumulated depreciation and amortization |
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25,106 |
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25,099 |
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Property and equipment, net |
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32,798 |
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36,894 |
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OTHER ASSETS: |
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Restricted cash and deposits |
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49,459 |
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33,357 |
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Deferred income taxes |
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14,700 |
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9,189 |
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Other assets |
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4,035 |
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1,062 |
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|
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|
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Total other assets |
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68,194 |
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43,608 |
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Total assets |
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$ |
327,437 |
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$ |
214,443 |
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See accompanying notes to consolidated financial statements.
2
LIABILITIES AND SHAREHOLDERS EQUITY
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September 27, |
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December
31, |
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CURRENT LIABILITIES: |
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Accounts payable |
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$ |
19,474 |
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$ |
14,160 |
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Accrued wages and benefits |
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12,671 |
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11,899 |
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Income tax payable |
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8,745 |
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Current portion of workers compensation claims reserve |
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35,019 |
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25,294 |
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Current maturities of long-term debt |
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2,309 |
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1,845 |
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Total current liabilities |
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78,218 |
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53,198 |
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LONG-TERM LIABILITIES: |
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Long-term debt, less current maturities |
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74,134 |
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4,998 |
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Workers compensation claims reserve |
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44,770 |
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36,554 |
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Total long-term liabilities |
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118,904 |
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41,552 |
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Total liabilities |
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197,122 |
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94,750 |
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COMMITMENTS AND CONTINGENCIES |
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SHAREHOLDERS EQUITY: |
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Preferred stock,
$0.131 par value, 20,000 shares authorized; |
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Common stock, no
par value, 100,000 shares authorized; |
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52,495 |
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50,665 |
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Cumulative foreign currency translation adjustment |
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(10 |
) |
(467 |
) |
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Retained earnings |
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77,830 |
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69,495 |
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Total shareholders equity |
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130,315 |
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119,693 |
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Total liabilities and shareholders equity |
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$ |
327,437 |
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$ |
214,443 |
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See accompanying notes to consolidated financial statements.
3
LABOR READY, INC.
CONSOLIDATED STATEMENTS OF INCOME
In Thousands (Except Per Share Amounts)
(Unaudited)
|
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Thirteen Weeks Ended |
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Thirty-Nine Weeks Ended |
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September
27, |
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September
28, |
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September
27, |
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September
28, |
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Revenues from services |
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$ |
250,899 |
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$ |
259,928 |
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$ |
640,107 |
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$ |
702,668 |
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Cost of services |
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177,829 |
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180,328 |
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455,316 |
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491,245 |
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Gross profit |
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73,070 |
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79,600 |
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184,791 |
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211,423 |
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Selling, general and administrative expenses |
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56,144 |
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64,903 |
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162,773 |
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193,266 |
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Depreciation and amortization |
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2,183 |
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2,004 |
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6,974 |
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6,200 |
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Income from operations |
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14,743 |
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12,693 |
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15,044 |
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11,957 |
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Interest and other income (expense), net |
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(1,101 |
) |
(64 |
) |
(1,642 |
) |
540 |
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Income before income taxes |
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13,642 |
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12,629 |
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13,402 |
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12,497 |
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Income tax |
|
5,161 |
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4,750 |
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5,067 |
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4,750 |
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Net income |
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$ |
8,481 |
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$ |
7,879 |
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$ |
8,335 |
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$ |
7,747 |
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Basic net income per common share |
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$ |
0.21 |
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$ |
0.19 |
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$ |
0.20 |
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$ |
0.19 |
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Diluted net income per common share |
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$ |
0.18 |
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$ |
0.19 |
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$ |
0.20 |
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$ |
0.19 |
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Weighted average shares outstanding: |
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Basic |
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41,228 |
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40,509 |
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41,027 |
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40,586 |
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Diluted |
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51,474 |
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40,786 |
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41,773 |
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40,676 |
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See accompanying notes to consolidated financial statements.
4
LABOR READY, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
In Thousands
(Unaudited)
|
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Thirteen Weeks Ended |
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Thirty-Nine Weeks Ended |
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September 27, |
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September
28, |
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September
27, |
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September
28, |
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Net Income |
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$ |
8,481 |
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$ |
7,879 |
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$ |
8,335 |
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$ |
7,747 |
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Other Comprehensive Income |
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|
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Foreign currency translation |
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(151 |
) |
(10 |
) |
457 |
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(103 |
) |
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Total Comprehensive Income |
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$ |
8,330 |
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$ |
7,869 |
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$ |
8,792 |
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$ |
7,644 |
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See accompanying notes to consolidated financial statements.
5
LABOR READY, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
|
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Thirty-Nine Weeks Ended |
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September 27, |
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September
28, |
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CASH FLOWS FROM OPERATING ACTIVITIES: |
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Net income |
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$ |
8,335 |
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$ |
7,747 |
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Adjustments to
reconcile net income to net cash |
|
|
|
|
|
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Depreciation and amortization |
|
7,262 |
|
6,200 |
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Provision for doubtful accounts |
|
8,049 |
|
13,144 |
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Deferred income taxes |
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(9,293 |
) |
(2,987 |
) |
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Other operating activities |
|
879 |
|
152 |
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Changes in operating assets and liabilities: |
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|
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|
|
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Accounts receivable |
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(36,697 |
) |
(19,546 |
) |
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Workers compensation claims reserve |
|
17,941 |
|
10,231 |
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Other current assets |
|
(966 |
) |
(941 |
) |
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Other current liabilities |
|
16,645 |
|
9,085 |
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|
|
|
|
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Net cash provided by operating activities |
|
12,155 |
|
23,085 |
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CASH FLOWS FROM INVESTING ACTIVITIES: |
|
|
|
|
|
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Purchase of marketable securities |
|
(12,316 |
) |
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|
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Capital expenditures |
|
(1,886 |
) |
(5,891 |
) |
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Restricted cash and deposits and other |
|
(16,352 |
) |
(84 |
) |
||
|
|
|
|
|
|
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Net cash used in investing activities |
|
(30,554 |
) |
(5,975 |
) |
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|
|
|
|
|
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CASH FLOWS FROM FINANCING ACTIVITIES: |
|
|
|
|
|
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Proceeds from sale of stock through options and employee benefit plans |
|
2,606 |
|
941 |
|
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Purchase and retirement of common stock |
|
(1,717 |
) |
(2,973 |
) |
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Proceeds from issuance of convertible Notes |
|
70,000 |
|
|
|
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Payments for offering costs |
|
(2,866 |
) |
|
|
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Payments on debt |
|
(1,577 |
) |
(7,986 |
) |
||
|
|
|
|
|
|
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Net cash provided by (used in) financing activities |
|
66,446 |
|
(10,018 |
) |
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Effect of exchange rates on cash |
|
406 |
|
61 |
|
||
Net increase in cash and cash equivalents |
|
48,453 |
|
7,153 |
|
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CASH AND CASH EQUIVALENTS, beginning of period |
|
48,865 |
|
36,048 |
|
||
|
|
|
|
|
|
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CASH AND CASH EQUIVALENTS, end of period |
|
$ |
97,318 |
|
$ |
43,201 |
|
See accompanying notes to consolidated financial statements.
6
Item 1. Notes to Consolidated Financial Statements
The accompanying unaudited consolidated financial statements have been prepared in accordance with generally accepted accounting principles for interim financial information and rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures usually found in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted. The unaudited consolidated financial statements reflect all adjustments, including normal recurring adjustments, which in the opinion of management, are necessary to fairly state the financial position, results of operations and cash flows for the interim periods presented. These financial statements should be read in conjunction with the consolidated financial statements and related notes included in our annual report on Form 10-K for the year ended December 31, 2001. Certain amounts in the consolidated balance sheet at December 31, 2001 have been reclassified to conform to the 2002 presentation. Operating results for the thirty-nine week period ended September 27, 2002 are not necessarily indicative of the results that may be expected for the year ending December 31, 2002.
Revenue recognition. Revenue from the sale of services is recognized at the time the service is performed. A portion of our income is derived from cash dispensing machine fees, which are immaterial for all periods presented. Revenue attributable to sales involving coupons or other incentives are reversed in the period redeemed.
Management determines the appropriate classification, pursuant to Statement of Financial Accounting Standards 115, Accounting for Certain Investments in Debt and Equity Securities, of its investments in debt and equity securities (Marketable Securities) at the time of purchase and re-evaluates such determination at each balance sheet date. Marketable Securities consist of revenue bonds and other municipal obligations. The aggregate cost and fair values of our Marketable Securities was $12.3 million at September 27, 2002. At September 27, 2002, those securities were classified as available-for-sale and stated at fair value as reported by the Companys investment brokers, with the unrealized holding gains and losses, net of applicable deferred income taxes, reported as a separate component of shareholders equity. There were no material unrealized holding gains or losses at September 27, 2002. The specific identification method is used for computing realized gains and losses on the sale of available-for-sale securities. For the quarter ended September 27, 2002, there were no sales of available-for-sale securities.
RESTRICTED CASH AND DEPOSITS
We have cash deposits with independent financial institutions for the purpose of securing our obligations in connection with our workers compensation program and for cross collateralization of our Accounts Receivable Facility. These deposits may be released as workers compensation claims are paid or when the letters of credit are released.
At September 27, 2002 and December 31, 2001, we had $22.5 million and $18.4 million, respectively, of restricted cash and deposits securing our obligations in connection with workers compensation programs and $27.0 million and $15.0 million, respectively, cross collateralizing our Accounts Receivable Facility.
During 2002, we issued 6.25% Convertible Subordinated Notes due 2007 (the Notes) in the aggregate principal amount of $70.0 million. Interest is payable on the Notes on June 15 and December 15 of each year, beginning December 15, 2002. Holders may convert the Notes into shares of our common stock at any time prior to the maturity date at a conversion price of $7.26 per share (equivalent to an initial conversion rate of approximately 137.741 shares per $1,000 principal amount of Notes), subject to certain adjustments. The Notes are unsecured subordinated obligations and rank junior in right of payment to all existing and future debt that would constitute senior debt under the indenture, including letters of credit and surety bonds. On or after June 20, 2005, we may redeem some or all of the Notes at 100% of their principal amount plus accrued interest if the market value of our common stock equals or exceeds 125% of the conversion price for at least 20 trading days in any consecutive 30 trading day period.
7
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(Amounts in Thousands) |
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|
December 31, |
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Self-Insurance |
|
Payments |
|
September 27, |
|
||||
Workers Compensation Claims Reserve |
|
$ |
61,848 |
|
$ |
44,983 |
|
$ |
(27,042 |
) |
$ |
79,789 |
|
We provide workers compensation insurance to our temporary workers and regular employees. For workers compensation claims originating in the majority of states (which we refer to as non-monopolistic states), we have purchased insurance policies from independent, third-party carriers, which cover any claims for a particular event above a $2.0 million deductible, on a per occurrence basis. This results in our being substantially self-insured. However, should any single occurrence exceed the deductible amount per occurrence, all losses and expenses beyond the deductible amount would be paid by the insurance carrier.
We establish a reserve for the deductible portion of our workers compensation claims using actuarial estimates of the future cost of claims and related expenses that have been reported but not settled, and that have been incurred but not reported. Adjustments to the claims reserve are charged or credited to expense in the periods in which they occur. Included in the accompanying consolidated balance sheets as of September 27, 2002 and December 31, 2001 are workers compensation claims reserves in the amounts of $79.8 million and $61.8 million, respectively. The claims reserves were computed using a discount rate of 6.0%. The selection of this discount rate is based on returns on A grade bonds with maturities comparable to the average life of our workers compensation claims.
Workers compensation expense recorded as part of cost of services consists of four components: self-insurance reserves, the related amortization of discount, monopolistic states premium and excess insurance premium. Total workers compensation expense of $19.8 million and $16.5 million was recorded in the thirteen weeks ended September 27, 2002 and September 28, 2001, respectively. Total workers compensation expense of $50.4 million and $44.5 million was recorded in the thirty-nine weeks ended September 27, 2002 and September 28, 2001, respectively.
For workers compensation claims originating in Washington, Ohio, West Virginia, North Dakota, Canada and Puerto Rico (the monopolistic states) we pay workers compensation insurance premiums and obtain dollar one coverage under government-administered programs. The insurance premiums are established by each jurisdiction, generally based upon the job classification of the insured workers and our previous claims experience. For work related claims originating in the United Kingdom, which exceed amounts covered by governmental medical insurance programs, we have purchased an employers liability insurance policy that carries an aggregate 25 million British Pound limit.
In March 2001, we entered into a line of credit facility and accounts receivable securitization facility (the Accounts Receivable Facility) with certain unaffiliated financial institutions that expires in February of 2006. The Accounts Receivable Facility provides loan advances and letters of credit through the sale of substantially all of our eligible domestic accounts receivable to a wholly owned and consolidated subsidiary, Labor Ready Funding Corporation. The Accounts Receivable Facility is guaranteed by the Company and requires that we meet certain financial covenants. Among other things, these covenants require us to maintain certain net income and net worth levels and a certain ratio of net income to fixed expenses. Subject to certain availability requirements, the Accounts Receivable Facility allows us to borrow a maximum of $100 million, up to $80 million of which may be used to obtain letters of credit. The amounts we may borrow (borrowing capacity) under this agreement are largely a function of the levels of our accounts receivable from time to time, supplemented by pledged and restricted cash.
At September 27, 2002, we had a total available borrowing capacity of $97.2 million under the Accounts Receivable Facility comprised of $71.5 million of accounts receivable and $25.7 of restricted cash. The $71.5 million represents the eligible portion
8
of our total $89.8 million of securitized accounts receivable and the $25.7 million represents the eligible portion of the $27 million of restricted cash cross collateralizing the Accounts Receivable Facility. Of the $97.2 million of borrowing capacity available, we had committed $74.9 million for letters of credit to our insurance carriers, leaving $22.3 million available for future borrowing or letters of credit.
We are required by our insurance carriers and certain state workers compensation programs to collateralize a portion of our workers compensation obligation with irrevocable letters of credit, restricted cash, or surety bonds. At September 27, 2002, we had provided our insurance carriers and certain states with surety bonds totaling $35.2 million, of which $29.2 million was unsecured, letters of credit totaling $74.9 million and restricted cash and deposits totaling $22.5 million. This compares to $43.2 million of surety bonds, $54.9 million in letters of credit and $18.4 of restricted cash and deposits at December 31, 2001. We expect to provide an additional $5.0 million in letters of credit by the end of 2002.
We have received notice from certain providers of our surety bonds who have indicated that, due to current conditions in insurance markets, they intend to cancel these bonds unless we provide them with additional collateral. For example, we have recently received notice from one such surety that it intends to cancel a $10.0 million bond on November 12, 2002. We may be required to substitute an alternative form of collateral such as letters of credit or restricted cash. If deemed necessary or appropriate based on future events, we may use an additional $19.2 million of the proceeds from the Notes to secure the remaining unsecured portion of our workers compensation obligations.
The letters of credit bear annual fluctuating fees, which were approximately .79% of the principal amount of the letters of credit as of September 27, 2002. The surety bonds bear annual fees based on a percentage of the bond, which is determined by each independent surety carrier but does not exceed 2% of the bond amount.
Legal Contingencies
From time to time we are the subject of routine compliance audits by federal, state and local authorities relating to a variety of regulations including wage and hour laws, taxes, workers compensation, immigration and safety. We are also subject to legal proceedings in the ordinary course of our operations from time to time. In accordance with accounting principles generally accepted in the United States, we have established reserves for contingent legal and regulatory liabilities, based on managements current best estimates and judgments of the scope and likelihood of such liabilities. We intend to vigorously defend each of these proceedings, and we believe that none of these proceedings, individually or in the aggregate, will have a material adverse impact on our financial condition or results of operations beyond amounts that have been accrued in the financial statements, although we can make no assurances in this regard.
On July 19, 2000, Dale Kindle and Levoyd Williams filed an action in Georgia State Court, Fulton County. The suit was later amended, adding plaintiffs Quinton McGee and Jimmy T. Stringer (the Kindle Litigation). On August 17, 2000, Curtis Adkins filed an action in West Virginia State Court, Kanawha County, later removed to the United States District Court for the Southern District of West Virginia (the Adkins Litigation). On October 3, 2000, Willie Wilkerson, Marco Medina and Arthur Demarchis filed an action in California State Court, Santa Clara County (the Wilkerson Litigation), and Anthony Flynn, Robert Hampton and Eugene Tonissen filed an action in New York State Court, Kings County (the Flynn Litigation). On February 14, 2001, Allen Yarbrough, Armando Ramirez, Phyllis Stennis, Earl Levels and Maurice Johnson filed an action in California State Court, Alameda County (the Ramirez Litigation).
The Kindle, Wilkerson and Flynn Litigation allege violations of state law in connection with the fees charged by us for voluntary use of the CDMs. The Kindle Litigation also alleged violations of state law in allegedly charging workers transportation and equipment rental fees and in purportedly failing to obtain consent of workers to exposure to hazardous chemicals. The Adkins Litigation and Yarbrough Litigation alleged violation of federal or state wage and hour laws for failing to pay workers for all hours worked. In each case, the plaintiffs are present or former workers for us and are seeking unspecified damages and certification of a class of workers. Except for the Adkins Litigation, the actions also request injunctive relief.
On September 28, 2001 the court in the Adkins Litigation dismissed the case on the grounds that the plaintiff had waived any right to seek judicial relief or a class action by agreeing to arbitrate all disputes with us. The plaintiff filed an appeal of that dismissal with the Fourth Circuit Court of Appeals. On August 30, 2002, the Fourth Circuit upheld the District Courts dismissal of the case, holding that the arbitration agreement between Labor Ready and its temporary workers is enforceable. The plaintiff did not appeal further and the case has been concluded.
On March 25, 2002, the plaintiffs in the Ramirez Litigation removed Allen Yarbrough as a plaintiff. On July 12, 2002, the court certified classes of plaintiffs in connection with claims relating to waiting time, travel time and equipment charges for the period of February 1998 to present. The court declined to certify classes of plaintiffs in connection with claims relating to transportation expenses and unfair competition.
On June 25, 2002, the court in the Wilkerson Litigation certified a class of plaintiffs consisting of all workers who used Labor Readys optional cash dispensing machines (CDMs) from 1998 to present. The court declined to certify a class of plaintiffs in connection with claims relating to unfair competition.
On July 22, 2002, the plaintiffs in the Kindle Litigation amended their complaint by dropping all allegations concerning transportation charges, equipment rental fees and hazardous chemicals exposure; by removing Levoyd William, Quinton McGee and Jimmy Stringer as plaintiffs; and by adding Gary Weems as a plaintiff.
In February 2001, the Washington Department of Labor and Industries (L&I) issued an assessment against us for $498,000 claimed to be owing for workers compensation premiums for 1998, as well as $236,000 in interest and penalties. In April 2002, L&I issued a similar assessment for the first quarter of 1999 in the total amount of $236,000. In July 2002, L&I issued a similar assessment for the second quarter of 1999 in the total amount of $257,000. We disputed the assessments and appealed. The dispute was settled in September 2002. Under the terms of the settlement agreement, L&I will deduct $139,000 from a refund owed to us under the states retroactive rating program. L&I has withdrawn all remaining claims and agreed there will be no further audits or assessments for any periods through June 30, 2002.
On July 3, 2002, the Office of the Arizona Attorney General filed an action against us in Arizona State Court, Pima County. The suit alleges that we violated Arizonas check cashers statute in connection with fees we charge for the use of our optional cash dispensing machines. The suit seeks an injunction prohibiting such fees, as well as restitution of the fees and civil penalties for each use of the CDMs since July, 2000.
On July 29, 2002, Marisol Balandran and 55 other plaintiffs, on behalf of themselves and others similarly situated, filed an action against us and one of our customers in California State Court, Los Angeles County. The plaintiffs seek to recover
9
damages and attorneys fees based on allegations that they were subjected to discrimination in dispatch to jobs on the basis of their female gender, throughout a period from September 2001 through January 2002.
NET INCOME PER SHARE
Basic net income per share is computed by dividing net income by the weighted average number of common shares outstanding during the period. Diluted net income per share is computed by dividing adjusted net income by the weighted average number of common shares and common share equivalents outstanding during the period. Common share equivalents include the dilutive effects of outstanding options and the conversion features of the Notes, except where their inclusion would be anti-dilutive. For the thirteen weeks ended September 27, 2002 we had 2,008 anti-dilutive options. There were no anti-dilutive shares associated with the Notes for the thirteen weeks ended September 27, 2002. For the thirty-nine weeks ended September 27, 2002 we had 2,008 anti-dilutive options. There were 3,673 anti-dilutive shares associated with the Notes for the thirty-nine weeks ended September 27, 2002.
|
|
Thirteen Weeks Ended |
|||||
|
|
September
27, |
|
September
28, |
|||
|
|
|
|
|
|||
Net income |
|
$ |
8,481 |
|
$ |
7,879 |
|
|
|
|
|
|
|||
Adjustments: |
|
|
|
|
|||
|
|
|
|
|
|||
Interest on Notes |
|
1,091 |
|
.00 |
|||
Amortization of costs for Notes issuance |
|
140 |
|
.00 |
|||
|
|
|
|
|
|||
Tax Impact |
|
(431 |
) |
.00 |
|||
Total Adjustments |
|
800 |
|
.00 |
|||
|
|
|
|
|
|||
Adjusted net income |
|
$ |
9,281 |
|
$ |
7,879 |
|
|
|
Common Shares and Common Share Equivalents |
||
Weighted average number of common shares used in basic EPS |
|
41,228 |
|
40,509 |
|
|
|
|
|
Effect of dilutive securities: |
|
|
|
|
|
|
|
|
|
Stock options |
|
719 |
|
277 |
Convertible notes |
|
9,527 |
|
0 |
|
|
|
|
|
Weighted average number of common shares and |
|
51,474 |
|
40,786 |
10
|
|
Thirty-Nine Weeks Ended |
||||
|
|
September
27, |
|
September
28, |
||
|
|
|
|
|
||
Net income and adjusted net income |
|
$ |
8,335 |
|
$ |
7,747 |
|
|
Common Shares and Common Share Equivalents |
||
Weighted average number of common shares used in basic EPS |
|
41,027 |
|
40,586 |
|
|
|
|
|
Effect of dilutive securities: |
|
|
|
|
|
|
|
|
|
Stock options |
|
746 |
|
90 |
Convertible notes |
|
0 |
|
0 |
|
|
|
|
|
Weighted average number of common shares and |
|
41,773 |
|
40,676 |
SUPPLEMENTAL CASH FLOW INFORMATION
|
|
Thirty-Nine Weeks Ended |
||||
|
|
September
27, |
|
September
28, |
||
|
|
(Amounts in Thousands) |
||||
Cash paid during the period for: |
|
$ |
835 |
|
$ |
1,255 |
Interest |
|
|
|
|
||
|
|
|
|
|
||
Income taxes |
|
$ |
3,304 |
|
$ |
3,392 |
|
|
|
|
|
||
Non-cash investing and financing activities: |
|
|
|
|
||
Assets acquired with capital lease obligations |
|
$ |
1,177 |
|
$ |
|
|
|
|
|
|
||
Contribution of common stock to 401(k) plan |
|
$ |
277 |
|
$ |
284 |
11
Item 2. Managements Discussion And Analysis Of Financial Condition And Results of Operations
This Form 10-Q contains forward-looking statements. These statements relate to our expectations for future events and future financial performance. Generally, the words, anticipate, expect, intend and similar expressions identify forward-looking statements. Forward-looking statements involve risks and uncertainties, and future events and circumstances could differ significantly from those anticipated in the forward-looking statements. These statements are only predictions. Actual events or results may differ materially. Factors which could affect our financial results are described in Item 3, Item 7 and Item 7A of Part 1 of our Form 10-K for the year ended December 31, 2001 and in the Risk Factors included in this Form 10-Q and in our Report on Form 8-K as filed with the Commission on June 6, 2002. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. We are under no duty to update any of the forward-looking statements after the date of this report to conform such statements to actual results or to changes in our expectations.
Overview
Labor Ready is a provider of temporary manual labor. Our customers are businesses in the freight handling, warehousing, hospitality, landscaping, construction, light manufacturing, retail, wholesale, sanitation and printing industries. We have dispatch offices in markets throughout the United States, Canada, United Kingdom and Puerto Rico. Our annual revenues were $917.0 million in 2001, and were $640.1 million and $702.7 million for the thirty-nine weeks ended September 27, 2002 and September 28, 2001, respectively.
We had 749 operating branch offices as of September 27, 2002 after opening 3 branch offices and closing 7 during the quarter. During the balance of 2002, we do not expect any material change in the number of branches that we operate. We are focused on increasing the revenues and profitability of each dispatch office through the implementation of measures designed to improve customer satisfaction, marketing effectiveness and retention and training of our dispatch office staff. We have also actively sought to reduce expenses at the branch level and actively monitor under-performing offices.
Our business includes an element of seasonal fluctuation. Construction and landscaping businesses and, to a lesser degree, other customer businesses typically increase activity in spring, summer and early fall months and decrease activity in late fall and winter months. Inclement weather can slow construction and landscaping activities in such periods. As a result, we have generally experienced a significant increase in temporary labor demand in the spring, summer and early fall months, and lower demand in the late fall and winter months.
Gross profit reflects the difference between our revenues from services and the cost of services. Cost of services includes the wages and related payroll taxes of temporary workers, workers compensation expense, unemployment compensation insurance and transportation. Gross profit has historically been affected by numerous factors, including competitive pressures on billing rates, wage rate increases and increases in workers compensation charges. Although we have implemented policies and procedures to monitor pay rates and other components of cost of services, as well as billing rates, we may experience fluctuations in our gross profit margin from time to time.
We have cash dispensing machines (CDMs) in most of our dispatch offices that enable us to provide our workers with the choice of being paid each day in cash. For those who choose to receive cash, the CDM dispenses their net pay less the change and a $1 transaction fee for use of the CDM. Revenues from services, as stated on our statements of income, include revenues earned on services provided by our temporary workers as well as those fees generated by our CDMs. Revenues from the CDMs are not material and are substantially offset by the direct and indirect costs of the CDM program which include depreciation, taxes, cash delivery and servicing, maintenance, supplies, insurance, back office salaries and overhead. CDMs from closed branch offices are securely stored for subsequent use in newly opened offices or to replace damaged or worn-out machines. The acquisition cost of each CDM used in the United States was approximately $15,000 while the acquisition cost of the CDMs used in the United Kingdom and Canada was approximately $30,000 per machine.
Summary of Critical Accounting Policies. Managements Discussion and Analysis of Financial Condition and Results of Operations discusses our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. On an on-going basis, management evaluates its estimates and judgments, including those related to workers compensation claims, bad debts, and contingencies and litigation. Management bases its estimates and judgments on historical experience and on various other factors
12
that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.
The following table compares the operating results for the thirteen weeks ended September 27, 2002 and September 28, 2001 (in thousands):
|
|
Thirteen Weeks Ended |
|
||||||
|
|
September
27, |
|
September
28, |
|
Percent |
|
||
Revenues from services |
|
$ |
250,899 |
|
$ |
259,928 |
|
(3.5 |
) |
Cost of services |
|
177,829 |
|
180,328 |
|
(1.4 |
) |
||
Selling, general and administrative expenses |
|
56,144 |
|
64,903 |
|
(13.5 |
) |
||
Depreciation and amortization |
|
2,183 |
|
2,004 |
|
8.9 |
|
||
Interest and other income (expense), net |
|
(1,101 |
) |
(64 |
) |
1620.3 |
|
||
Income before income taxes |
|
13,642 |
|
12,629 |
|
8.0 |
|
||
Income tax |
|
5,161 |
|
4,750 |
|
8.7 |
|
||
Net income |
|
$ |
8,481 |
|
$ |
7,879 |
|
7.6 |
|
Revenues from Services
The slowdown in the U.S. economy has impacted the light industrial labor markets, which in turn reduced our overall revenues significantly. We had approximately 8% fewer operating offices. However the average revenue generated by the remaining offices was approximately 4% more than in the quarter ended September 28, 2001. The number of offices declined to 749 at September 27, 2002 from 811 locations at September 28, 2001, a net decrease of 62 dispatch offices. Revenues from international operations for the thirteen weeks ended September 27, 2002 were approximately 6.3% of our total revenues compared to 4.7% for the same period last year.
Cost of Services
The decrease in cost of services is largely due to the decline in revenue, partially offset by an increase in workers compensation costs of 1.6% of revenue. Cost of services was 70.9% of revenue for the thirteen weeks ended September 27, 2002 compared to 69.4% of revenue for the same period in 2001, an increase of 1.5% of revenue
Selling, General and Administrative Expenses
The decrease in selling, general and administrative (SG&A) expenses is largely commensurate with the decrease in number of dispatch offices and it was positively impacted by the cost reductions discussed below.
13
SG&A expenses were 22.4% of revenues for the third quarter of 2002 as compared to 25.0% of revenues in the third quarter of 2001. A significant portion of our savings has been in salaries and wages, along with reductions in bad debt expense and advertising costs. Salaries and wages were down approximately 14% or $5 million for the quarter, as compared to the same quarter a year ago. At the end of the third quarter we had 2,798 employees as compared to 3,183 a year earlier. As a percent of revenue, bad debt expense was 1.2% for the quarter, as compared to 1.6% a year ago, representing a $1.1 million reduction. During the past year, we have refocused our advertising and marketing efforts into more direct sales. This shift in focus has reduced advertising costs by $1.5 million, or 43%, as compared to the same quarter a year ago.
Depreciation and Amortization
The increase in depreciation and amortization expense for the thirteen week period ended September 27, 2002 is largely the result of current year additions to fixed assets, as well as the impact of a one-time adjustment for a change in the estimated useful lives of certain assets that was made in the second quarter of 2002.
Interest and Other Income (Expense), Net
The increase in net interest and other expense was the result of a $1.2 million increase in interest expense related to the $70.0 million of Convertible Subordinated Notes. Interest was incurred for the entire thirteen-week period ended September 27, 2002 while there was no interest expense related to the Notes for the thirteen-week period ended September 28, 2001.
The increase in the tax provision for the quarter is commensurate with the increase in income from operations on a quarter over quarter basis. Our effective tax rate was 37.8% in the second quarter of 2002 as compared to 37.6% for the same period in 2001. The principal difference between the statutory federal income tax rate and our effective income tax rate results from state income taxes, certain non-deductible expenses and income tax credits.
We had a net deferred tax asset of approximately $27.5 million at September 27, 2002, resulting primarily from reserves for workers compensation and allowance for doubtful accounts.
The following table compares the operating results for the thirty-nine weeks ended September 27, 2002 and September 28, 2001 (in thousands):
|
|
Thirty-Nine Weeks Ended |
|
||||||
|
|
September
27, |
|
September
28, |
|
Percent |
|
||
Revenues from services |
|
$ |
640,107 |
|
$ |
702,668 |
|
(8.9 |
) |
Cost of services |
|
455,316 |
|
491,245 |
|
(7.3 |
) |
||
Selling, general and administrative expenses |
|
162,773 |
|
193,266 |
|
(15.8 |
) |
||
Depreciation and amortization |
|
6,974 |
|
6,200 |
|
12.5 |
|
||
Interest and other income (expense), net |
|
(1,642 |
) |
540 |
|
(404.1 |
) |
||
Income before income taxes |
|
13,402 |
|
12,497 |
|
7.2 |
|
||
Income Tax |
|
5,067 |
|
4,750 |
|
6.7 |
|
||
Net income |
|
$ |
8,335 |
|
$ |
7,747 |
|
7.6 |
|
Revenues from Services
The slowdown in the U.S. economy has impacted the light industrial labor markets, which in turn reduced our overall revenues significantly. We had approximately 8% fewer operating offices. The average revenue generated by the remaining offices was approximately 1% less than in the thirty-nine weeks ended September 28, 2001. The number of offices declined to 749 at September 27, 2002 from 811 locations at September 28, 2001, a net decrease of 62 dispatch offices. Revenues from international operations for the thirty-nine weeks ended September 27, 2002 were approximately 5.7% of our total revenues compared to 4.0% for the same period last year.
Cost of Services
The decrease in cost of services is largely due to the decline in revenue, partially offset by an increase in workers compensation costs of 1.6% of revenue. Cost of services was 71.1% of revenue for the thirty-nine weeks ended September 27, 2002 compared to 69.9% of revenue for the same period in 2001, an increase of 1.2% of revenue.
14
Selling, General and Administrative Expenses
The decrease in selling, general and administrative (SG&A) expenses is largely commensurate with the decrease in number of dispatch offices and it was positively impacted by the cost reductions discussed below.
SG&A expenses were 25.4% of revenues for the first three quarters of 2002 as compared to 27.5% of revenues in the first three quarters of 2001. A significant portion of our savings has been in salaries and wages, along with reductions in bad debt expense and advertising costs. Salaries and wages were down approximately 14%, or $14 million year-to-date, as compared to the same period a year ago. At the end of the third quarter we had 2,798 employees as compared to 3,183 a year earlier. As a percent of revenue, bad debt expense was 1.3% for the first three quarters of the year, as compared to 1.9% a year ago, representing a $5 million reduction. During the past year, we have refocused our advertising and marketing efforts into more direct sales. This shift in focus has reduced advertising expense by $5 million, or 45%, as compared to the same period a year ago.
Depreciation and Amortization
The increase in depreciation and amortization expense for the thirty-nine week period ended September 27, 2002 is largely the result of current year additions to fixed assets, as well as the impact of a one-time adjustment for a change in the estimated useful lives of certain assets made in the second quarter of 2002.
Interest and Other Income (Expense), Net
The increase in net interest and other expense was the result of a $1.4 million increase in interest expense related to the issuance of the $70 million of Convertible Subordinated Notes. Interest was incurred for three and a half months during the thirty-nine week period ended September 27, 2002 while there was no interest expense related to the Notes for the thirty-nine week period ended September 28, 2001. Also, there were no significant gains or losses on sales of assets during the thirty-nine week period ended September 27, 2002 while we had a gain on the sale of a building of $.8 million during the thirty-nine week period ended September 28, 2001.
The increase in the tax provision for the current period is commensurate with the increase in income from operations on a year over year basis. Our effective tax rate was 37.8% for the thirty-nine weeks ended September 27, 2002 as compared to 38.0% for the same period in 2001. The principal difference between the statutory federal income tax rate and our effective income tax rate results from state income taxes, certain non-deductible expenses and income tax credits.
We had a net deferred tax asset of approximately $27.5 million at September 27, 2002, resulting primarily from reserves for workers compensation and allowance for doubtful accounts.
Liquidity and Capital Resources
Net cash provided by operating activities was $12.2 million for the thirty-nine week period ended September 27, 2002 compared to $23.1 million for the same period ended September 28, 2001. Our accounts receivable typically peak in the third quarter and are paid down in the fourth quarter, in line with the seasonality of our sales. Improved collection efforts first implemented in the first quarter of 2001 resulted in increased cash inflows for the thirty-nine week period ended September 28, 2001, partially offsetting the growth in accounts receivable our seasonal sales would normally dictate. Those improved collection efforts have remained in place since that time; therefore, a smaller offsetting benefit was realized for the thirty-nine week period ended September 27, 2002. In addition to the accounts receivable changes discussed above, the cash flow from operations in the thirty-nine weeks ended September 27, 2002 as compared to the thirty-nine weeks ended September 28, 2001 was impacted by the growth in our workers compensation reserve and the increase in other current liabilities due to the timing of our income tax payments. We typically pay our temporary workers on a daily basis, and collect from our customers on a monthly basis. Consequently, from time to time we may experience negative cash flow from operations.
We used net cash in investing activities of $30.5 million for the thirty-nine week period ended September 27, 2002 compared to $6.0 million for the same period ended September 28, 2001. The increase in cash used in investing activities in 2002 as compared to 2001 is due primarily to the increase in marketable securities and restricted cash and deposits. We increased our marketable securities by $12.3 million during the quarter. At September 27, 2002 and December 31, 2001, we had $22.5 million and $18.4 million, respectively, of restricted cash and deposits securing our obligations in connection with workers compensation programs and $27.0 million and $15.0 million, respectively, cross collateralizing our Accounts Receivable Facility. As discussed below, this increase is due to higher collateralization requirements imposed by our insurance carriers and certain state workers compensation programs. We expect that these requirements will continue to increase.
15
Net cash provided by (used in) financing activities was $66.4 million for the period ended September 27, 2002 and ($10) million for the period ended September 28, 2001. The increase in cash provided by financing activities in 2002 as compared to cash used in financing activities in 2001 is largely the result of proceeds received from the issuance of the Notes as well as the decrease in payments on long-term debt and a reduction of share repurchases in connection with our stock repurchase program.
In March 2001, we entered into a letter of credit facility and an accounts receivable securitization facility (the Accounts Receivable Facility) with certain unaffiliated financial institutions that expires in February of 2006. The Accounts Receivable Facility provides loan advances through the sale of substantially all of our eligible domestic accounts receivable to a wholly owned and consolidated subsidiary, Labor Ready Funding Corporation. The Accounts Receivable Facility includes a corporate guarantee by us and requires that we meet certain financial covenants. Among other things, these covenants require us to maintain certain income and net worth levels and a certain ratio of income to fixed charges. Subject to certain availability requirements, the Accounts Receivable Facility allows us to borrow a maximum of $100 million, up to $80 million of which may be used to obtain letters of credit. The amounts we may borrow (borrowing capacity) under this agreement are largely a function of the levels of our accounts receivable from time to time, supplemented by pledged and restricted cash.
At September 27, 2002, we had a total available borrowing capacity of $97.2 million under the Accounts Receivable Facility comprised of $71.5 of accounts receivable and $25.7 of restricted cash. The $71.5 million represents the eligible portion of our total $89.8 million of securitized accounts receivable and the $25.7 million represents the eligible portion of the $27 million of restricted cash cross collateralizing the Accounts Receivable Facility. Of the $97.2 million of borrowing capacity available, we had committed $74.9 million for letters of credit to our insurance carriers, leaving $22.3 million available for future borrowing or letters of credit. We expect to provide an additional $5.0 million in letters of credit by the end of 2002. We are currently in compliance with all covenants related to the Accounts Receivable Facility.
In January 2002 we entered into a revolving credit facility with Wells Fargo Bank (the Revolving Credit Facility). As of September 27, 2002 the available borrowing amount was $9.6 million with interest at the fluctuating rate per annum of 0.75% below the Prime Rate or 1.85% above the London Inter-Bank Rate. The available borrowing amount under the Revolving Credit Facility will be reduced by $125,000 each quarter through January of 2006 at which time the facility expires. The Revolving Credit Facility bears fees of 0.35% of the unused amount, and is secured by a first deed of trust on our corporate headquarters building. The Revolving Credit Facility contains a cross-default provision with respect to our Accounts Receivable Facility, which obligates us, among other things, to maintain certain net income and net worth levels and a certain ratio of net income to fixed expenses. We currently do not have any outstanding borrowings on the Revolving Credit Facility and are in compliance with all covenants.
We provide workers compensation insurance to our temporary workers and regular employees. For workers compensation claims originating in the majority of states (which we refer to as non-monopolistic states), we have purchased insurance policies from independent, third-party carriers, which cover any claims for a particular event above a $2.0 million deductible, on a per occurrence basis. This results in our being substantially self-insured. However, should any single occurrence exceed the deductible amount per occurrence, all losses and expenses beyond the deductible amount would be paid by the insurance carrier.
We are required by our insurance carriers and certain state workers compensation programs to collateralize a portion of our workers compensation obligation with irrevocable letters of credit, restricted cash, or surety bonds. Our insurance carriers annually assess the amount of collateralization they will require from us related to our workers compensation liability for which they are responsible. Such amounts can increase or decrease independent of our assessments and reserves. At September 27, 2002, we had provided our insurance carriers and certain states with surety bonds of $35.2 million, of which $29.2 million was unsecured, letters of credit totaling $74.9 million and restricted cash and deposits totaling $22.5. This compares to $43.2 million of surety bonds, $54.9 million in letters of credit and $18.4 of restricted cash and deposits provided as of December 31, 2001.
The letters of credit bear fluctuating annual fees, which were approximately .79% of the principal amount of the letters of credit as of September 27, 2002. Our surety bonds are issued by independent insurance companies on our behalf and bear annual fees based on a percentage of the bond, which is determined by each surety carrier but does not exceed 2% of the bond amount. The terms of these bonds are subject to annual review and renewal and the bonds can be canceled by the sureties with as little as 60 days notice. We have received notice from certain providers of our surety bonds who have indicated that, due to current conditions in insurance markets, they intend to cancel these bonds unless we provide them with additional collateral. For example, we have received notice from one such surety that it intends to cancel a $10.0 million bond on November 12, 2002. As the availability of these bonds declines, we will likely be required to replace them with letters of credit or similar obligations for which we would likely be required to pledge cash or other collateral. If deemed necessary or appropriate based on future events, we may use an additional $19.2 million of the proceeds from the Notes to secure the remaining unsecured portion of our workers compensation obligations.
16
Our workers compensation reserve for estimated claims increases as temporary labor services are provided and decreases as payments are made on these claims. Although the estimated claims are expensed as incurred, the claim payments are made over a period of several years. Collateral for our workers compensation program is posted with various state workers compensation programs and insurance carriers based upon our reserves. Due to the timing difference between the recognition of expense and claim payments as described above, both our reserves and our collateral obligations will continue to grow. Additionally, but to a lesser extent, our collateral is being impacted by the timing of the release of collateral which was posted in connection with claims which have subsequently been paid.
During 2002, we issued 6.25% Convertible Subordinated Notes due 2007 (the Notes) in the aggregate principal amount of $70.0 million. Interest is payable on the Notes on June 15 and December 15 of each year, beginning December 15, 2002. Holders may convert the Notes into shares of our common stock at any time prior to the maturity date at a conversion price of $7.26 per share (equivalent to an initial conversion rate of approximately 137.741 shares per $1,000 principal amount of Notes), subject to certain adjustments. The Notes are unsecured subordinated obligations and rank junior in right of payment to all existing and future debt that would constitute senior debt under the indenture, including letters of credit and surety bonds. On or after June 20, 2005, we may redeem some or all of the Notes at 100% of their principal amount plus accrued interest if the market value of our common stock equals or exceeds 125% of the conversion price for at least 20 trading days in any consecutive 30 trading day period.
Included in cash and cash equivalents at September 27, 2002 is cash held within dispatch office CDMs for payment of temporary payrolls in the amount of approximately $17.2 million as compared to $15.7 million at September 28, 2001.
Our capital expenditures for the years ended December 31, 2001, 2000 and 1999 were $6.5 million, $18.4 million and $12.4 million, respectively. For the thirty-nine weeks ended September 27, 2002, our capital expenditures totaled $1.9 million and, for the remainder of 2002, we anticipate that our capital expenditures will approximate $1.1 million.
The following table represents a summary of outstanding debt related to our credit facilities, the Notes and our capital leases as of September 27, 2002 and December 31, 2002:
|
|
Outstanding debt as of |
|
||||
|
|
September
27, |
|
December
31, |
|
||
|
|
(Amounts in Thousands) |
|
||||
Accounts receivable line of credit |
|
$ |
|
|
$ |
|
|
Revolving credit facility |
|
|
|
|
|
||
Convertible Subordinated Notes |
|
70,000 |
|
|
|
||
Capital leases |
|
6,443 |
|
6,843 |
|
||
Total |
|
$ |
76,443 |
|
$ |
6,843 |
|
We will be required to make interest-only payments on the Notes on June 15 and December 15 of each year, beginning December 15, 2002 at a rate of 6.25%. The entire principal amount of the Notes is due in June 2007.
17
|
|
(Amounts in Thousands) |
|
||||||||||
|
|
Thirteen Weeks Ended |
|
Thirty-Nine Weeks Ended |
|
||||||||
|
|
September 27, |
|
September 28, |
|
September 27, |
|
September 28, |
|
||||
|
|
|
|
|
|
|
|
|
|
||||
Beginning Balance |
|
$ |
70,390 |
|
$ |
53,068 |
|
$ |
61,848 |
|
$ |
48,312 |
|
|
|
|
|
|
|
|
|
|
|
||||
Self-Insurance Reserve Expenses |
|
|
|
|
|
|
|
|
|
||||
Expenses related to current period (net of discount) |
|
15,175 |
|
10,498 |
|
35,931 |
|
28,060 |
|
||||
Expenses related to prior years |
|
2,337 |
|
3,359 |
|
6,994 |
|
8,754 |
|
||||
Total |
|
17,512 |
|
13,857 |
|
42,925 |
|
36,814 |
|
||||
|
|
|
|
|
|
|
|
|
|
||||
Amortization of prior year discount |
|
584 |
|
405 |
|
2,058 |
|
1,652 |
|
||||
|
|
|
|
|
|
|
|
|
|
||||
Payments |
|
|
|
|
|
|
|
|
|
||||
Payments related to current period |
|
(2,302 |
) |
(2,618 |
) |
(4,061 |
) |
(4,248 |
) |
||||
Payments related to prior years |
|
(6,395 |
) |
(6,169 |
) |
(22,981 |
) |
(23,987 |
) |
||||
Total |
|
(8,697 |
) |
(8,787 |
) |
(27,042 |
) |
(28,235 |
) |
||||
|
|
|
|
|
|
|
|
|
|
||||
Ending Balance |
|
$ |
79,789 |
|
$ |
58,543 |
|
$ |
79,789 |
|
$ |
58,543 |
|
Our workers compensation reserve is established using estimates of the future cost of claims and related expenses that have been reported but not settled, as well as those that have been incurred but not reported. Each quarter management reviews and evaluates the adequacy of reserves for prior periods, and establishes rates for future accruals. Adjustments to prior period reserves are charged or credited to expense in the periods in which the estimate changes.
Factors we consider in establishing and adjusting these reserves include, among other things, (a) the estimates provided by our independent actuaries, (b) our mix of business by state and by type of work performed, (c) industry and nationwide trends in benefit costs and (d) anticipated savings related to claims management and other cost containment measures. Factors that have caused our estimated losses for prior years to change include, among other things, (i) inflation of medical and indemnity costs at a rate higher than originally anticipated, (ii) regulatory and legislative developments that have increased benefits and settlement requirements in several states, (iii) a different mix of business than originally anticipated and (iv) a potential overestimation of the benefits of certain claims management and other cost containment measures we implemented in 1998.
18
We are exposed to market risk related to changes in interest rates, and to a minor extent, foreign currency exchange rates, each of which could adversely affect the value of our investments. We do not currently use derivative financial instruments. At September 27, 2002, our purchased investments included in cash and cash equivalents had maturities of less than 90 days. As such, an increase in interest rates immediately and uniformly by 10% from levels at September 27, 2002 would not have a material effect upon our cash and cash equivalent balances, operating results or cash flows.
At September 27, 2002, our purchased investments included in marketable securities had maturities greater than 90 days but less than a year. Since our marketable securities consist of revenue bonds and other municipal obligations, we do not expect our operating results or cash flows to be affected to any significant degree by a sudden change in market interest rates.
We have a minor amount of assets and liabilities denominated in certain foreign currencies related to our international operations. We have not hedged our translation risk on these currencies and we have the ability to hold our foreign-currency denominated assets indefinitely and do not expect that a sudden or significant change in foreign exchange rates will have a material impact on future net income or cash flows.
Risk Factors: Issues and Uncertainties
Investing in our securities involves a high degree of risk. The following risk factors, issues and uncertainties should be considered in evaluating our future prospects. In particular, keep these risk factors in mind when you read forward-looking statements elsewhere in this report. Forward-looking statements relate to our expectations for future events and time periods. Generally, the words anticipate, expect, intend and similar expressions identify forward-looking statements. Forwardlooking statements involve risks and uncertainties, and future events and circumstances could differ significantly from those anticipated in the forwardlooking statements. Any of the following risks could harm our business, operating results or financial condition and could result in a complete loss of your investment. Additional risks and uncertainties that are not yet identified or that we currently think are immaterial may also harm our business and financial condition in the future.
Competition for customers in our industry is intense, and if we are not able to effectively compete, our financial results could be harmed and the price of our securities could decline.
The short-term, light industrial niche of the temporary services industry is highly competitive, with limited barriers to entry. Several very large full-service and specialized temporary labor companies, as well as small local operations, compete with us in the staffing industry. Competition in some markets is intense, particularly for provision of light industrial personnel, and these competitive forces limit our ability to raise prices to our customers. For example, competitive forces have historically limited our ability to raise our prices to immediately fully offset increased costs of doing business, including increased labor costs and increased costs for workers compensation insurance. As a result of these forces, we have in the past faced pressure on our operating margins. This margin pressure has been particularly severe during the past three quarters and we expect it to remain severe throughout the balance of 2002. We cannot assure you that we will not continue to face pressures on our margins. If we are not able to effectively compete in our targeted markets, our operating margins and other financial results will be harmed and the price of our securities could decline.
We have recently experienced a decline in revenues and profits, and this trend may continue, which could cause the price of our securities to decline.
Our revenues were $917.0 million in 2001 compared to $976.6 million in 2000. The decline in revenues in 2001 was primarily due to our consolidation of dispatch offices and a decrease in average revenues per dispatch office during the recent economic downturn. Our net income has also decreased in each of 2001 and 2000 compared to the levels realized in 1999 due to the recent economic downturn. We cannot assure you that these declining revenues and net income trends will not continue or that our revenues and profits will not continue to be adversely affected by unfavorable economic conditions. Any continuation of these trends could cause the price of our securities to decline.
If we are not able to obtain workers compensation insurance on commercially reasonable terms, our financial condition or results of operations may suffer.
We are required to pay workers compensation benefits for our temporary workers and regular employees. We have seen a tightening insurance market that has resulted in significantly increased insurance costs and higher deductibles, including workers compensation insurance. Under our workers compensation insurance program, we maintain per occurrence insurance, which covers any claims for a particular event above a $2.0 million deductible, and we do not maintain an aggregate stop-loss limit other than on a per-occurrence basis. In addition, while we have renewed our workers compensation insurance for 2002, we cannot be certain that this insurance will always be available or will be available with reasonable terms at a reasonable cost.
19
We expect that the amount of collateral that we are required to post to support our workers compensation obligations will increase, which will reduce the capital we have available to grow and support our operations.
We are required to maintain commitments such as standby letters of credit, restricted cash, or surety bonds to secure repayment to our insurance companies (or in some instances, the state) of the deductible portion of all open workers compensation claims. Historically, we have been required to pledge cash or other assets in order to obtain standby letters of credit. However, we have also been able to obtain surety bonds while posting no or very little collateral. The amounts and costs of our surety bonds are subject to annual review and renewal, and they generally can be cancelled by the issuer with 60 days notice. We have received notice from certain providers of our surety bonds that they intend to cancel these bonds unless we provide them with additional collateral. As the availability of these bonds declines, we will likely be required to replace them with letters of credit or similar commitments, for which we also would likely be required to pledge cash or other collateral. We sometimes face difficulties in recovering our collateral from insurers, particularly where those insurers were themselves in financial distress, and we cannot guarantee that our collateral for past claims will be released in a timely manner as we pay down claims. As a result, we expect that the amount of collateral required to secure our commitments to our insurance carriers will increase. We believe that our current sources of liquidity will satisfy our immediate needs for these obligations; however, our currently available sources of collateral for these commitments are limited and we could be required to seek additional sources of capital in the future. These additional sources of financing may not be available on commercially reasonable terms. Even if they are available, these financings could result in dilution to our existing shareholders.
Our reserves for workers compensation claims, allowance for doubtful accounts, and other expenses may be inadequate, and we may incur additional charges if the actual costs of these claims exceed the amounts estimated.
We maintain a reserve for workers compensation claims using actuarial estimates of the future cost of claims and related expenses that have been reported but not settled, and that have been incurred but not reported. This reserve, which reflects potential liabilities that span several years, is discounted for net present value using a discount rate of 6%. We evaluate the accrual rates for our reserves regularly throughout the year and make adjustments as needed. If the actual cost of such claims and related expenses exceed the amounts estimated, or if the discount rate represents an inflated estimate of our return on capital over time, actual losses for these claims may exceed reserves and/or additional reserves may be required. We also establish an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. We have also established reserves for contingent legal and regulatory liabilities, based on managements current best estimates and judgments of the scope and likelihood of these liabilities. We cannot assure you that our reserves for workers compensation claims, allowance for doubtful accounts, and other expenses are adequate. If the actual outcome of these matters is less favorable than expected, an adjustment would be charged to income in the period in which the outcome occurs or the period in which our estimate changes.
Determinations that we have misclassified the jobs performed by our workers for workers compensation insurance purposes, even if the misclassifications are inadvertent, could result in us owing penalties to government regulators or having to increase our workers compensation reserves.
In four states, Canada and Puerto Rico, we pay workers compensation insurance premiums directly to the government in amounts based in part on the classification of jobs performed by our workers. From time to time, we are subject to audits by various state regulators regarding our classifications of jobs performed by our workers. The classification of jobs performed by our workers is one of many factors taken into account by our actuaries in helping us determine the adequacy of our financial reserves for our workers compensation exposure. If it is determined that we have materially misclassified a number of our workers, we could be required to increase our financial reserves for our workers compensation liability, which could harm our results of operations and could cause the price of our securities to decline.
Some insurance companies with which we have previously done business are in financial distress. If our insurers do not fulfill their obligations, we could experience significant losses.
We have purchased annual insurance policies in connection with our workers compensation obligations from three primary carriers. Kemper Insurance Company provides coverage for occurrences in 2001 and the current year and, prior to 2001, Legion Insurance Company and Reliance Insurance Company provided coverage to us. Many insurance carriers are experiencing unfavorable claims experience and loss of their own reinsurance coverage. As a result, many of these carriers are in substantially weakened financial condition, including Legion and Reliance. To the extent that we experience claims that exceed our deductible limits and our insurers do not satisfy their coverage obligations, we may be forced to satisfy a portion of those claims directly; this in turn could harm our financial condition or results of operations. In addition, our insurance policies must be reviewed annually, and we cannot guarantee that we will be able to successfully renew such policies for the coming year or any year thereafter.
20
Our credit facilities require that we meet certain levels of financial performance. In the event we fail either to meet these requirements or have them waived, we may be subject to penalties and we could be forced to seek additional financing.
Our credit facilities contain strict financial covenants. Among other things, these covenants require us to maintain certain net income and net worth levels and a certain ratio of net income to fixed expenses. In the past we have negotiated amendments to these covenants to ensure our continued compliance with their restrictions. We cannot assure you that our lender would consent to such amendments on commercially reasonable terms in the future if we once again required such relief. In the event that we do not comply with the covenants and the lender does not consent to such non-compliance, we will be in default of our agreement, which could subject us to penalty rates of interest and accelerate the maturity of the outstanding balances. Moreover, the indenture governing our Notes and a number of our smaller loan arrangements contain cross-default provisions, which accelerate our indebtedness under these arrangements in the event we default under our credit facilities. Accordingly, in the event of a default under our credit facilities, we could be required to seek additional sources of capital to satisfy our liquidity needs. These additional sources of financing may not be available on commercially reasonable terms. Even if they are available, these financings could result in dilution to our existing shareholders.
A significant portion of our revenues is derived from operations in a limited number of markets. Recessions in these markets have harmed and could continue to harm our operations.
A significant portion of our revenues is derived from our operations in a limited number of states. Revenues generated from operations in California, Texas and Florida, in the aggregate, accounted for approximately 32.4% and 35.2% of our overall revenues in 2000 and 2001, respectively. The California economy has been particularly hard-hit by the most recent economic recession. California is our largest market and continued economic weakness in this region or our other key markets could harm our business.
Any significant economic downturn could result in our clients using fewer temporary employees, which could harm our business.
During 2001, the slowdown in the U.S. economy significantly impacted the light industrial labor markets and reduced our revenues significantly. Because demand for personnel services and recruitment services is sensitive to changes in the level of economic activity, our business may suffer during economic downturns. As economic activity slows down, companies tend to reduce their use of temporary employees and recruitment services before undertaking layoffs of their regular employees, resulting in decreased demand for our personnel. As a result, any significant economic downturn could harm our business, financial condition or results of operations.
Labor unions have attempted to harm our business.
A department of one of the largest labor unions in the country has been engaged in an ongoing campaign to disrupt our business. This union has backed legislation designed to adversely impact our business, coordinated legal actions directed at our activities and engaged in a public relations campaign to discredit members of our management team and influence our customers. This union has repeatedly issued press releases that contain false and misleading statements, including claims that we inappropriately account for our workers compensation obligations and that our public reporting is not otherwise in compliance with SEC requirements. We cannot assure you that this unions activities will not harm our business or the price of our securities.
Our business would suffer if we could not attract enough temporary workers.
We compete with other temporary personnel companies to meet our customer needs and we must continually attract reliable temporary workers to fill positions. We have in the past experienced short-term worker shortages and we may continue to experience such shortages in the future. If we are unable to find other temporary workers to fulfill the needs of our customers over a long period of time, we could lose customers and our business could suffer.
We may be exposed to employment-related claims and costs that could harm our business, financial condition or results of operations.
We are in the business of employing people and placing them in the workplaces of other businesses. As a result, we are subject to a large number of federal and state regulations relating to employment. This creates a risk of potential claims of discrimination and harassment, violations of health and safety and wage and hour laws, criminal activity and other claims. From time to time we are subject to audit by various state and governmental authorities to determine our compliance with a variety of these regulations. We have in the past been found, and may in the future be found, to have violated regulations or other regulatory requirements applicable to our operations. We may, from time to time, incur fines and other losses or negative publicity with respect to any such violation. In addition, some or all of these claims may give rise to litigation, which could be time-consuming for our management team, costly and could harm our business. We cannot assure you that we will not experience these problems in the future or that our insurance will be sufficient in amount or scope to cover any of these types of liabilities.
21
Our dismissal of Arthur Andersen LLP together with Andersens uncertain future could impair our ability to make timely SEC filings.
Arthur Andersen LLP served as our independent auditor from 1997 until May 3, 2002, when our board of directors dismissed Andersen due to events that had cast doubt on Andersens future. As a result of our termination of Andersen, we have retained the accounting firm of PricewaterhouseCoopers LLP to serve as our new independent accountants. We have a limited history with PricewaterhouseCoopers and cannot guarantee that our new independent accountants can adequately fulfill our needs in connection with the preparation of our audit. Moreover, the SEC has said that it will only continue accepting financial statements audited by Andersen so long as Andersen is able to make certain representations to its clients. Our former engagement partner and the other members of our audit team are no longer employed by Andersen and can no longer provide us with representations relating to our historical financial statements for the year ending on December 31, 2001 and prior years. We cannot predict the impact of Andersens failure to make the required representations and cannot assure you that our ability to make timely SEC filings will not be impaired. Furthermore, relief that may be available to investors under the federal securities laws against auditing firms may not be available as a practical matter against Andersen.
The cost of compliance with government regulations is significant and could harm our operating results.
We incur significant costs to comply with all applicable federal and state laws and regulations relating to employment, including occupational safety and health provisions, wage and hour requirements (including minimum wages), workers compensation and unemployment insurance. We cannot assure you that we will be able to increase fees charged to our customers to offset increased costs relating to these laws and regulations. If we incur additional costs to comply with these regulations and we are not able to increase the rates we charge our customers to fully cover any such increase, our margins and operating results will be harmed.
We are continually subject to the risk of new regulation, which could harm our business.
In 2001 and 2002, a number of bills were introduced in Congress and various state legislatures which, if enacted, would impose conditions which could harm our business. This proposed legislation, much of which is backed by labor unions, has included provisions such as a requirement that our temporary workers receive the same pay and benefits as our customers regular employees, prohibition on fees charged in connection with our CDMs and a requirement that our customers provide workers compensation insurance for our temporary workers. We take a very active role and incur expense in opposing proposed legislation adverse to our business and in informing policy makers as to the social and economic benefits of our business. However, we cannot guarantee that any of these bills will not be enacted, in which event demand for our service may suffer.
Organized labor has sought to enact legislation in the State of California, our largest market. For example, legislation has been enacted in California that modifies the current rules governing workers compensation insurance in that state. Although the exact impact of this legislation on our business is unclear, this or other similar legislation in California or our other large markets could significantly increase our costs of doing business or decrease the value of our services to our customers. Either result could harm our results of operations.
Our business depends extensively on recruiting and retaining qualified dispatch office managers. If we are not able to attract a sufficient number of qualified dispatch office managers, our future growth and financial performance may suffer.
We rely heavily on the performance and productivity of our dispatch office managers, who manage the operation of the dispatch offices, including recruitment and daily dispatch of temporary workers, marketing and providing quality customer service. We have historically experienced a high degree of turnover among our branch managers. As a result, we must continue to recruit a sufficient number of managers to staff new offices and to replace managers lost through attrition or termination. Our future growth and financial performance depend on our ability to hire, train and retain qualified managers from a limited pool of qualified candidates who frequently have no prior experience in the temporary employment industry.
We have recently experienced significant management turnover. The loss of any of our key personnel could harm our business.
In 2000 and 2001, we experienced significant turnover in our executive officers, including a Chief Executive Officer in each of those two years. We must successfully integrate all new management and other key positions within our organization in order to achieve our operating objectives. Our future financial performance will depend to a significant extent on our ability to motivate and retain key management personnel. Competition for qualified management personnel is intense and in the event we experience further turnover in our senior management positions, we cannot assure you that we will be able to recruit suitable replacements. Even if we are successful, turnover in key management positions will temporarily harm our financial performance and results of operations as new management becomes familiar with our business. We do not maintain key person life insurance on any of our executive officers.
We are subject to a number of challenges and uncertainties that could limit our ability to grow our business.
We intend to grow our business through improvement of our average sales per dispatch office, expansion of our share of the market niche in which we compete, development of new service lines and expansion of our operations abroad, all of which are subject to uncertainties. Our ability to grow is dependent upon such factors as our ability to attract and retain sufficient qualified management personnel to manage multiple and individual dispatch offices, the availability of sufficient temporary workers to meet customer needs,
22
our ability to deal with increasing workers compensation costs, effective collection of accounts receivable and availability of working capital.
Our operations expose us to the risk of litigation, which we try to manage but could lead to significant potential liability.
From time to time we are party to litigation in the ordinary course of our business. Moreover, certain labor unions have coordinated legal actions directed at us designed to further their own interests. The claimants in two current proceedings have aggregated claims as class actions. The costs of defense and the risk of loss in connection with class action suits are greater than in standard commercial litigation. We cannot assure you that such litigation will not disrupt our business or impact our financial results, due to the costs of defending against such litigation, any judgments that may be awarded against us and the loss of significant management time devoted to such litigation.
Establishment and expansion of our international operations will burden our resources and may fail to generate a substantial increase in sales.
As of September 27, 2002, we had 33 dispatch offices in the United Kingdom, 31 in Canada and four in Puerto Rico. We currently anticipate opening additional dispatch offices in the United Kingdom in 2003. Establishing, maintaining and expanding our international operations expose us to a number of risks and expenses, including:
substantially increased costs of operations;
temporary diversion of existing management resources;
establishment of an efficient and self-reliant local infrastructure;
ability to deal effectively with local labor organizations and trade unions;
ability to attract, hire and train qualified local sales and administrative personnel;
compliance with additional local regulatory requirements;
fluctuations in the value of foreign currencies;
longer payment cycles;
expansion of our information and control systems to manage expanded global operations; and
the additional expense and risks inherent in operations in geographically and culturally diverse locations.
We cannot assure you that we will effectively deal with the challenges of expanding our foreign operations and our attempts to do so could harm our financial performance or results of operations.
We have significant working capital requirements.
We require significant working capital in order to operate our business. We have historically experienced periods of negative cash flow from operations and investment activities, especially during seasonal peaks in revenue experienced in the third and fourth quarter of the year. We invest significant cash into the opening and operations of new dispatch offices until they begin to generate revenue sufficient to cover their operating costs. We also pay our temporary personnel on a daily basis and bill our customers on a weekly basis. As a result, we must maintain cash reserves to pay our temporary personnel prior to receiving payment from our customers. In addition, we are required to pledge amounts to secure letters of credit that collateralize certain of our workers compensation obligations, and these amounts may increase in future periods. Any such increase in pledged amounts would decrease amounts available for working capital purposes. As a result of these factors, if our available cash balances and borrowing base under our existing credit facilities do not grow commensurate with the growth in our working capital requirements, we would explore alternative sources of financing to satisfy our liquidity needs, including the issuance of additional equity or debt securities. Any such issuances could result in dilution to existing shareholders.
Our information and computer processing systems are critical to the operations of our business and any failure could cause significant problems.
Our management information systems, located at our headquarters, are essential for data exchange and operational communications with dispatch offices throughout the country. Any interruption, impairment or loss of data integrity or malfunction of these systems could severely hamper our business and could require that we commit significant additional capital and management resources to
23
rectify the problem. We are currently undertaking a substantial upgrade to our software systems. If we experience unforeseen difficulties or delays in connection with this implementation our business and results of operations will be harmed.
Item 4. Controls and Procedures
Within 90 days prior to the date of this report, we carried out an evaluation, under the supervision and with the participation of our Chief Executive Officer (CEO) and our Chief Financial Officer (CFO), of the effectiveness of the design and operation of our disclosure controls and procedures. Based on this evaluation, our CEO and our CFO concluded that our disclosure controls and procedures are effective in timely alerting them to material information required to be included in our periodic SEC reports. It should be noted that the design of any system of controls is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions, regardless of how remote.
In addition, we reviewed our internal controls, and there have been no significant changes in our internal controls or in other factors that could significantly affect those controls subsequent to the date of their last evaluation.
Item 1. Legal proceedings
See notes to the consolidated financial statements.
Item 2. Changes in Securities and Use of Proceeds
Recent Sales of Unregistered Securities
24
(a) Exhibits: |
||
|
|
|
Exhibit 3.1 |
|
Amended and Restated Articles of Incorporation |
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|
|
Exhibit 3.2 |
|
Bylaws |
|
|
|
Exhibit 99.1 |
|
Certification of Joseph P. Sambataro, Jr., Chief Executive Officer of Labor Ready, Inc., Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 |
|
|
|
Exhibit 99.2 |
|
Certification of Steven C. Cooper, Chief Financial Officer of Labor Ready, Inc., Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 |
|
|
|
(b) Reports on Form 8-K |
||
None. |
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on this 12th day of November, 2002.
LABOR READY, INC. |
||
|
||
|
||
|
/s/ Joseph P. Sambataro, Jr. |
|
|
By: Joseph P. Sambataro, Jr., Chief Executive |
|
|
|
|
|
/s/ Steven C. Cooper |
|
|
By: Steven C. Cooper, Chief Financial Officer |
25
I, Joseph P. Sambataro, Jr., certify that:
1. I have reviewed this quarterly report on Form 10-Q of Labor Ready, Inc.;
2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;
3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report;
4. The registrants other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:
a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
b) evaluated the effectiveness of the registrants disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the Evaluation Date); and
c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;
5. The registrants other certifying officers and I have disclosed, based on our most recent evaluation, to the registrants auditors and the audit committee of registrants board of directors (or persons performing the equivalent function):
a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrants ability to record, process, summarize and report financial data and have identified for the registrants auditors any material weaknesses in internal controls; and
b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrants internal controls; and
6. The registrants other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.
Date: November 12, 2002 |
|
/s/ Joseph P. Sambataro, Jr |
|
|
|
|
|
|
|
Joseph P. Sambataro, Jr. |
|
|
|
Chief Executive Officer |
|
26
CERTIFICATIONS
I, Steven C. Cooper, certify that:
1. I have reviewed this quarterly report on Form 10-Q of Labor Ready, Inc.;
2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;
3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report;
4. The registrants other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:
a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
b) evaluated the effectiveness of the registrants disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the Evaluation Date); and
c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;
5. The registrants other certifying officers and I have disclosed, based on our most recent evaluation, to the registrants auditors and the audit committee of registrants board of directors (or persons performing the equivalent function):
a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrants ability to record, process, summarize and report financial data and have identified for the registrants auditors any material weaknesses in internal controls; and
b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrants internal controls; and
6. The registrants other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.
Date: November 12, 2002 |
|
/s/ Steven C. Cooper |
|
|
|
|
|
|
|
Steven C. Cooper |
|
|
|
Chief Financial Officer |
27