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Third quarter revenue was $475 million, a decrease of 25 percent compared to revenue of $637 million in the third quarter of 2019. Third quarter net income per diluted share was $0.25 compared to a net loss per diluted share of $0.23 in the second quarter of 2020 and net income per diluted share of $0.68 in the third quarter of 2019. Third quarter adjusted net income¹ per diluted share was $0.24 compared to an adjusted net loss per diluted share of $0.12 in the second quarter of 2020 and adjusted net income per diluted share of $0.76 in the third quarter of 2019.

“We have taken the right actions to restore profitability and position the company for long-term growth as the economy recovers,” said Patrick Beharelle, CEO of TrueBlue. “During the third quarter we saw steady improvements in our revenue trends across most of the industries and geographies we serve. Our cost management actions continue to show meaningful results which helps position us for strong incremental profit margins when revenue growth returns.

TrueBlue (NYSE: TBI) is a leading provider of specialized workforce solutions that help clients achieve business growth and improve productivity. In 2019, TrueBlue connected approximately 724,000 people with work. Its PeopleReady segment offers on-demand, industrial staffing, PeopleManagement offers contingent, on-site industrial staffing and commercial driver services, and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com.

This document contains forward-looking statements relating to our plans and expectations, all of which are subject to risks and uncertainties. Such statements are based on management’s expectations and assumptions as of the date of this release and involve many risks and uncertainties that could cause actual results to differ materially from those expressed or implied in our forward-looking statements including: (1) national and global economic conditions, (2) the continued impact of COVID-19 and related economic impact and governmental response, (3) our ability to successfully reduce operating expenses and otherwise adapt to the changing economic environment caused by COVID–19, (4) our ability to access sufficient capital to finance our operations, including our ability to comply with or obtain waivers for covenants contained in our revolving credit facility, (5) our ability to attract and retain clients, (6) our ability to attract sufficient qualified candidates and employees to meet the needs of our clients, (7) our ability to maintain profit margins, (8) new laws and regulations that could affect our operations or financial results, (9) our ability to successfully execute on business strategies to further digitize our business model, and (10) any reduction or change in tax credits we utilize, including the Work Opportunity Tax Credit. Other information regarding factors that could affect our results is included in our Securities Exchange Commission (SEC) filings, including the company’s most recent reports on Forms 10-K and 10-Q, copies of which may be obtained by visiting our website at www.trueblue.com under the Investor Relations section or the SEC’s website at www.sec.gov. We assume no obligation to update or revise any forward-looking statement, whether as a result of new information, future events, or otherwise, except as required by law. Any other references to future financial estimates are included for informational purposes only and subject to risk factors discussed in our most recent filings with the SEC.

In addition, we use several non-GAAP financial measures when presenting our financial results in this document. Please refer to the reconciliations between our GAAP and non-GAAP financial measures in the appendix to this document and on our website at www.trueblue.com under the Investor Relations section for additional information on both current and historical periods. The presentation of these non-GAAP financial measures is used to enhance the understanding of certain aspects of our financial performance. It is not meant to be considered in isolation, superior to, or as a substitute for the directly comparable financial measures prepared in accordance with U.S. GAAP, and may not be comparable to similarly titled measures of other companies.



	13 Weeks Ended								39 Weeks Ended
(in thousands, except per share data)	Sep 27, 2020		Sep 29, 2019		Sep 27, 2020		Sep 29, 2019
Revenue from services	$	474,530	$	636,793	$	1,327,726	$	1,777,739
Cost of services	364,066		469,058		1,007,878		1,306,626
Gross profit	110,464		167,735		319,848		471,113
Selling, general and administrative expense	90,100		129,800		304,681		383,745
Depreciation and amortization	7,652		8,749		24,002		28,528
Goodwill and intangible asset impairment charge	—		—		175,189		—
Income (loss) from operations	12,712		29,186		(184,024)		58,840
Interest and other income (expense), net	(174)		471		(323)		1,851
Income (loss) before tax expense (benefit)	12,538		29,657		(184,347)		60,691
Income tax expense (benefit)	3,743		2,981		(34,480)		6,333
Net income (loss)	$	8,795	$	26,676	$	(149,867)	$	54,358

Net income (loss) per common share:
Basic	$	0.25	$	0.69	$	(4.20)	$	1.39
Diluted	$	0.25	$	0.68	$	(4.20)	$	1.38

Weighted average shares outstanding:
Basic	34,597		38,741		35,643		39,090
Diluted	34,904		39,213		35,643		39,479



(in thousands)	Sep 27, 2020		Dec 29, 2019
ASSETS
Cash and cash equivalents	$	28,233	$	37,608
Accounts receivable, net	279,812		342,303
Other current assets	42,704		41,822
Total current assets	350,749		421,733
Property and equipment, net	66,994		66,150
Restricted cash and investments	229,815		230,932
Goodwill and intangible assets, net	124,916		311,171
Other assets, net	135,724		106,169
Total assets	$	908,198	$	1,136,155

LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities	$	202,427	$	230,806
Long-term debt, less current portion	1,500		37,100
Other long-term liabilities	280,089		242,276
Total liabilities	484,016		510,182
Shareholders’ equity	424,182		625,973
Total liabilities and shareholders’ equity	$	908,198	$	1,136,155



	39 Weeks Ended
(in thousands)	Sep 27, 2020		Sep 29, 2019
Cash flows from operating activities:
Net income (loss)	$	(149,867)	$	54,358
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization	24,002		28,528
Goodwill and intangible asset impairment charge	175,189		—
Provision for doubtful accounts	6,582		5,997
Stock-based compensation	6,762		8,119
Deferred income taxes	(25,955)		1,058
Non-cash lease expense	11,115		11,087
Other operating activities	1,944		(1,701)
Changes in operating assets and liabilities:
Accounts receivable	55,408		(17,616)
Income tax receivable	(4,928)		(3,982)
Other assets	(2,646)		(9,449)
Accounts payable and other accrued expenses	(12,723)		(6,970)
Accrued wages and benefits	(7,395)		(141)
Workers’ compensation claims reserve	(824)		(7,176)
Operating lease liabilities	(11,410)		(11,297)
Deferred employer payroll taxes	36,312		—
Other liabilities	(2,798)		1,723
Net cash provided by operating activities	98,768		52,538
Cash flows from investing activities:
Capital expenditures	(16,244)		(18,297)

Divestiture of business	—		215

Purchases of restricted available-for-sale investments	(2,310)		(5,299)
Sales of restricted available-for-sale investments	3,212		3,881
Purchases of restricted held-to-maturity investments	(32,495)		(17,298)
Maturities of restricted held-to-maturity investments	24,358		25,095

Net cash used in investing activities	(23,479)		(11,703)
Cash flows from financing activities:
Purchases and retirement of common stock	(52,346)		(31,316)
Net proceeds from employee stock purchase plans	734		1,023
Common stock repurchases for taxes upon vesting of restricted stock	(2,331)		(1,934)
Net change in revolving credit facility	(35,600)		(36,200)


Other	(1,436)		(203)
Net cash used in financing activities	(90,979)		(68,630)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(466)		732
Net change in cash, cash equivalents, and restricted cash	(16,156)		(27,063)
Cash, cash equivalents and restricted cash, beginning of period	92,371		102,450
Cash, cash equivalents and restricted cash, end of period	$	76,215	$	75,387



	13 Weeks Ended
(in thousands)	Sep 27, 2020		Sep 29, 2019
Revenue from services:
PeopleReady	$	293,546	$	413,132
PeopleManagement	147,241		159,315
PeopleScout	33,743		64,346

Total company	$	474,530	$	636,793

Segment profit (1):
PeopleReady	$	18,714	$	30,878
PeopleManagement	4,574		3,381
PeopleScout	349		10,774
Total segment profit	23,637		45,033
Corporate unallocated expense	(5,968)		(5,769)
Total company Adjusted EBITDA (2)	17,669		39,264
Work Opportunity Tax Credit processing fees (3)	(174)		(240)
Acquisition/integration costs (4)	—		(362)


Other adjustments (5)	2,869		(727)
EBITDA (2)	20,364		37,935
Depreciation and amortization	(7,652)		(8,749)
Interest and other income (expense), net	(174)		471
Income before tax expense	12,538		29,657
Income tax expense	(3,743)		(2,981)
Net income	$	8,795	$	26,676

(1)We evaluate performance based on segment revenue and segment profit. Segment profit includes revenue, related cost of services, and ongoing operating expenses directly attributable to the reportable segment. Segment profit excludes depreciation and amortization expense, unallocated corporate general and administrative expense, interest, other income and expense, income taxes, and other adjustments not considered to be ongoing.

(5)Other adjustments for the 13 weeks ended September 27, 2020 primarily include $4.1 million in COVID-19 government subsidies which are partially offset by amortization of software as a service assets of $0.6 million, which is reported in selling, general and administrative expense, workforce reduction costs of $0.3 million and implementation costs for cloud-based systems of $0.1 million. Other adjustments for the 13 weeks ended September 29, 2019 primarily include amortization of software as a service assets of $0.4 million and implementation costs for cloud-based systems of $0.4 million.

In addition to financial measures presented in accordance with U.S. GAAP, we monitor certain non-GAAP key financial measures. The presentation of these non-GAAP financial measures is used to enhance the understanding of certain aspects of our financial performance. It is not meant to be considered in isolation, superior to, or as a substitute for the directly comparable financial measures prepared in accordance with U.S. GAAP, and may not be comparable to similarly titled measures of other companies.


Non-GAAP Measure	Definition	Purpose of Adjusted Measures
EBITDA and Adjusted EBITDA	EBITDA excludes from net income (loss): - interest and other income (expense), net, - income taxes, and - depreciation and amortization. Adjusted EBITDA, further excludes: - Work Opportunity Tax Credit third-party processing fees, - acquisition/integration costs, - other adjustments.	- Enhances comparability on a consistent basis and provides investors with useful insight into the underlying trends of the business. - Used by management to assess performance and effectiveness of our business strategies. - Provides a measure, among others, used in the determination of incentive compensation for management.
Adjusted net income (loss) and Adjusted net income (loss) per diluted share	Net income (loss) and net income (loss) per diluted share, excluding: - amortization of intangibles of acquired businesses, - acquisition/integration costs, - other adjustments, - tax effect of each adjustment to U.S. GAAP net income (loss), and - adjustment of income taxes to our normalized long-term expected tax rate for periods prior to Q2 2020.	- Enhances comparability on a consistent basis and provides investors with useful insight into the underlying trends of the business. - Used by management to assess performance and effectiveness of our business strategies.



	13 Weeks Ended
(in thousands, except for per share data)	Sep 27, 2020		Jun 28, 2020		Sep 29, 2019
Net income (loss)	$	8,795	$	(8,168)	$	26,676
Amortization of intangible assets of acquired businesses (1)	2,041		2,071		3,858
Acquisition/integration costs (2)	—		—		362

Other adjustments (3)	(2,869)		8,700		727
Tax effect of adjustments to net income (loss) (4)	247		(6,706)		(692)
Adjustment of income taxes to normalized effective rate (5)	—		—		(1,171)
Adjusted net income (loss)	$	8,214	$	(4,103)	$	29,760

Adjusted net income (loss) per diluted share	$	0.24	$	(0.12)	$	0.76

Diluted weighted average shares outstanding	34,904		35,077		39,213



	13 Weeks Ended
(in thousands)	Sep 27, 2020		Jun 28, 2020		Sep 29, 2019
Net income (loss)	$	8,795	$	(8,168)	$	26,676
Income tax expense (benefit)	3,743		(13,475)		2,981
Interest and other (income) expense, net	174		412		(471)
Depreciation and amortization	7,652		7,256		8,749
EBITDA	20,364		(13,975)		37,935
Work Opportunity Tax Credit processing fees (6)	174		—		240
Acquisition/integration costs (2)	—		—		362


Other adjustments (3)	(2,869)		8,700		727
Adjusted EBITDA	$	17,669	$	(5,275)	$	39,264

(3)Other adjustments for the 13 weeks ended September 27, 2020 primarily include $4.1 million in COVID-19 government subsidies which are partially offset by amortization of software as a service assets of $0.6 million, which is reported in selling, general and administrative expense, workforce reduction costs of $0.3 million and implementation costs for cloud-based systems of $0.1 million. Other adjustments for the 13 weeks ended June 28, 2020 primarily include workforce reduction costs of $11.0 million and amortization of software as a service assets of $0.6 million, partially offset by $3.1 million in COVID-19 government subsidies. Other adjustments for the 13 weeks ended September 29, 2019 primarily include amortization of software as a service assets of $0.4 million and implementation costs for cloud-based systems of $0.4 million.